Frequently Asked Questions
Is Diskko.com a secure site?
What are your Terms and Conditions?
Diskko's Terms and Conditions can be found here.
How do I return my order?
Unfortunately, we are unable to accept online order returns at this time.
How do I exchange my order?
Unfortunately, we are unable to accept online order exchanges at this time.
How do I cancel or change my order?
As soon as you place your order we begin processing it. Therefore, we are unable to change or cancel online orders.
I did not receive all the goods I ordered or received the wrong goods.
Please contact us immediately and we will be happy to help you.
How do I return defective goods?
Unfortunately we are unable to accept online order returns at this time. Please contact us if you believe you have received a defective product and we will be happy to help you.
How can I check the status of my order?
Tracking information will be sent by email when available. Please contact us if you experience issues.
How can I contact you?
You can reach us by email at email@example.com or call/text our customer service line at (646)450-5441.