FAQ

Is Diskko.com a secure site?

Providing our customers with a safe and secure shopping experience is critical for us. Your credit card transactions are encrypted and our servers are secure to protect you and your information. We will never sell or provide your information to an outside party. Please refer to our Privacy Policy for additional information.

What are your Terms and Conditions?

Diskko's Terms and Conditions can be found here.

How do I return my order?

Unfortunately, we are unable to accept online order returns at this time.

How do I exchange my order?

Unfortunately, we are unable to accept online order exchanges at this time.

How do I cancel or change my order?

As soon as you place your order we begin processing it. Therefore, we are unable to change or cancel online orders.

I did not receive all the goods I ordered or received the wrong goods.

Please contact contact@diskko.com.

How do I return defective goods?

Unfortunately we are unable to accept online order returns at this time. Please contact contact@diskko.com if you believe you have received a defective product.

How can I check the status of my order?

Tracking information will be sent by email when available. Please contact contact@diskko.com if you experience issues.